Jul 18 2019
Everyone Drives the Bus: Team Culture and Employee Engagement at SMC
When it comes to employee engagement, a meaningful mission that resonates with team members and a strong organizational culture that supports it are key. Walking into the Support My Club (SMC) clubhouse, you can immediately see the distinct SMC culture in action. It’s obvious that its team members are both filled with purpose and having fun, working towards a shared goal while genuinely enjoying their time together.
It helps that the SMC team has put a lot of time and effort into creating well-defined rules that they play by. First on the list is pep rally energy, and it’s clear that all team members are given the autonomy to fully own their roles. At the same time, collaboration and flexibility are key, with everyone expected to pitch in if needed to get the job done. And while everything goes back to the mission, the students, and donors, it’s just as important to enjoy yourself while driving outputs and results. SMC’s workplace policies – which include perks like unlimited paid time off – also reflect a high level of trust among the team.
Engaged employees like this are rarer than you might think. According to Gallup’s latest State of the American Workplace report, just 33% of those employed in the United States are engaged at work. That means that two thirds of American workers are either not engaged—passively approaching their work every day— or, worse, actively disengaged, with the potential to actively undermine their organization’s results.
In contrast, engaged employees feel a deep connection to their workplace and are often the ones who make the biggest positive impact on it. They’re also more likely to stick around and continue to help their organizations innovate and grow. Support My Club’s high employee retention rates reflect its high engagement levels. They indicate how committed the team is to helping SMC achieve its vision of ensuring that all students are properly equipped to participate in school clubs and teams –while growing their careers and having fun at the same time.